Last updated: December 18, 2024

Terms of Service

Please read these terms carefully before using Maquet.

1. Acceptance of Terms

By accessing or using Maquet ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and Maquet. Your continued use of the Service constitutes acceptance of any updates to these Terms.

The Service is intended for users who are at least 18 years of age. By using the Service, you represent that you meet this age requirement.

2. Account Terms

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

3. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Engage in harassment, abuse, or harm to others
  • Generate content that promotes violence or illegal activities
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to scrape or extract data
  • Resell or redistribute the Service without authorization

We may investigate violations and take appropriate action, including account termination and reporting to law enforcement.

4. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Maquet and protected by international copyright, trademark, and other intellectual property laws.

Our trademarks, logos, and service marks may not be used without our prior written consent. All other trademarks appearing in the Service are the property of their respective owners.

You retain full ownership of the content you create using Maquet. We do not claim any intellectual property rights over your writing.

5. User Content

"User Content" refers to any text, documents, manuscripts, or other materials you create, upload, or store using the Service.

  • You retain all ownership rights to your User Content
  • You grant us a limited license to store and process your content solely to provide the Service
  • We will not sell, share, or use your content for purposes other than providing the Service
  • You are responsible for maintaining backups of your content
  • You represent that you have the right to use and share your content

We may remove content that violates these Terms or applicable law, with or without notice.

6. AI Features & Data Processing

The Service includes AI-powered features designed to assist with writing and editing. By using these features, you acknowledge:

  • AI suggestions are generated algorithmically and may not always be accurate or appropriate
  • You are responsible for reviewing and accepting or rejecting all AI suggestions
  • Selected text may be sent to third-party AI providers for processing
  • We do not use your content to train AI models
  • AI features may not be available in all regions

You maintain full editorial control over your work. AI suggestions are tools to assist your writing process—the final decisions are always yours.

7. Subscription & Billing

The Service offers both free and paid subscription plans. For paid plans:

  • Fees are charged in advance on a monthly or annual basis
  • Subscriptions automatically renew unless canceled
  • You may cancel at any time; access continues until the billing period ends
  • Refunds are provided in accordance with our refund policy
  • We may change pricing with 30 days' notice
  • Failed payments may result in service suspension

Free tier limitations apply as described on our pricing page. We reserve the right to modify free tier features at any time.

8. Termination

You may terminate your account at any time through your account settings or by contacting support. Upon termination:

  • Your access to the Service will be revoked
  • You may export your content before termination
  • We may retain certain data as required by law
  • Paid subscriptions will not be prorated for early termination

We may terminate or suspend your account immediately, without prior notice, if you violate these Terms or engage in conduct we deem harmful.

9. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We disclaim all warranties, express or implied
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid us in the past 12 months
  • We are not responsible for data loss; you should maintain backups

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Changes to Terms

We may modify these Terms at any time. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • We will notify registered users via email
  • Continued use after changes constitutes acceptance

We encourage you to review these Terms periodically. If you disagree with changes, you may terminate your account.

11. Contact Information

If you have questions about these Terms, please contact us:

Maquet Legal Team

Email: legal@maquet.app

Support: Help Center